The Cambridge Public Health Department (CPHD) is committed to protecting the privacy of our visitors. The following information will explain why information is collected when you visit our site, how that information is used and if it is shared with any third parties.

In no event shall CPHD or its agencies, officers, employees, agents, or representatives be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages arising from your accessing or using the web site, including but not limited to any disruption in service, or otherwise arising from the web site or from anything contained in or displayed on the web site. Nothing contained in or displayed on this web site constitutes or is intended to constitute legal advice by the Cambridge Public Health Department or any of its agencies, officers, employees, agents, attorneys, or representatives.

Data Collection

The Cambridge Public Health Department (CPHD) may collect information about visitors to the site. This information is used for analytical and statistical purposes to help better manage the site. Information that is collected includes the date and the type of browser being used. We use this information to learn how many visitors we have, where they are coming from, which parts of our web site are of most interest to users and other facts that will help us improve the web site and the services we offer.

Use of Cookies

The Cambridge Public Health Department (CPHD) may use cookies, which are pieces of information generated by our web server and stored on the end user’s computer for future access. CPHD does not store any user’s personal identifying information (such as name, address etc.) but keeps track of actions taken on the site. This helps us to be more efficient in how we present information. We believe that this use of cookies does not compromise the user’s privacy and security. At any time, users have the capability to turn off the cookies using their browser settings.  

Sending of Email

If you send us an electronic mail message, either through your mail program or by using one of the online contact forms, we will only use the personally identifying information to respond to the request. We may direct your message to another government agency that can help in fulfilling your request. This personally identifying information will not be shared with any third party or other governmental agencies not directly handling your request.

Online Transactions

Every effort is made to protect any sensitive personal information you give online. This site directs visitors to a third party for the processing of certain permit application fees. In addition to the preceding terms and conditions the Cambridge Public Health Department (CPHD), its officers, employees, agents, or representatives, shall not be liable for any damages of any kind arising from your use of online payment services, including any non-authorization of a user’s payment by any entity involved in the processing of any online transaction including but not limited to your credit card company, any applicable governmental authority’s non-acceptance of a payment from an online bill-pay user, or for any disruptions in service of the online bill-pay service, regardless of the cause. CPHD further assumes no responsibility for the timeliness, deletion, mis-delivery, or failure to store any user communications or personalization of settings.

Sale of Data from the Website

The Cambridge Public Health Department (CPHD) will not rent, sell or give away any personally identifying information entered into the website (name, address, phone number, etc.) to third parties for marketing or mailing list purposes without your permission..

Links to Other Websites

This site provides links to other governmental web sites including those run by the Commonwealth of Massachusetts, the Federal Government and various state authorities. This privacy policy applies only to and to the third-party sites that provide Internet-related services for the Cambridge Public Health Department (CPHD) under contract. All links are reviewed for appropriateness prior to being included.

Disclosure to Third Parties and the Massachusetts Public Records Law

As a governmental entity, the Massachusetts Public Records Law applies to records made or received by the Cambridge Public Health Department (CPHD). Any information received through use of this site is subject to the same provisions as information provided on paper. Otherwise we do not share any personally identifying information with any third party. For more complete information regarding the Public Records Law, please refer to the Commonwealth of Massachusetts, Secretary of State’s office website as well as the text of the Public Records Law.


For site security purposes and to ensure that this service remains available to all users, the Cambridge Public Health Department employs commercial software designed to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable by law.

Updated: September 20, 2022